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PO Box 155 Stn Matsqui Abbotsford, BC V4X 3R2
E: info@pefccanada.org P: 1-778-752-PEFC (7332)
PEFC Canada National Secretary
PEFC Canada Treasurer
ICC Building C Route de Pré-Bois 20 Case Postale 1862 1215 Geneva 15 Switzerland
Tel: +41 22 799 4540 Fax: +41 22 799 4550
E-mail: info@pefc.org
All questions marked with an (*) are mandatory.
All comments and questions received will be considered by the Executive Committee, and feedback will be provided either directly or though provision of clarifications/ interpretations posted on PEFC Canada website.
PEFC Canada welcomes input on sustainable forest management and our standard setting and revision procedures at anytime. Please let us know what you think info@PEFCCanada.org
To ensure the integrity of its system, PEFC has developed procedures to welcome, investigate, and resolve complaints and appeals. In addition to correcting any such issues on the ground, complaints and appeals also provide an opportunity to implement corrective and preventive measures and help improve our services.
PEFC is interested in resolving conflicts through dialogue with the parties concerned before formal proceedings are initiated. When this is not possible, information on suspected activities should be addressed to the respective complaints and appeals mechanism.
Further information on the PEFC International complaints and appeals investigation and resolution please review PEFC Council procedures for the investigation and resolution of complaints and appeals 2007. If you want to raise a concern, a complaint, or an appeal, please contact: technical@pefc.org.
The following are steps of the complaints and appeals investigation and resolution procedures followed by PEFC Canada.